It's a safe assumption to say that the Covid-19 virus has impacted every customer service and support professional's role in some way. As you know, that's especially true for those in air traffic management. 

Anyone who works on an airport's snow removal team knows how critical it is for every step to go smoothly. With each passing minute, you risk further cancelled or delayed flights, safety issues, and a well choreographed response gone awry because something—no matter how minor—took a wrong turn and impacted the rest of the line.

Leonardo is excited to announce big news for airport managers around the country.

Dear Customers and Partners,