Technical Support for ELSAG^® Automatic License Plate Recognition Systems

Please submit this service ticket form for ALPR system issues.

Your submission will be queued for processing during normal business hours (M-F, 8-5 Eastern US, except holidays).

If you are requesting emergency assistance AFTER HOURS, please call 866-967-4900 or +1 336-379-7135.

*If you're looking for the remote access page:

Please click the button below when instructed by a technical support specialist.  Thank you!

If you are unable to connect, click here for additional download options.