Technical Support for ELSAG® Automatic License Plate Recognition Systems

Please submit this service ticket form for ALPR system issues.

Your submission will be queued for processing during normal business hours (M-F, 8-5 Eastern US, except holidays).

If you are requesting emergency assistance AFTER HOURS, please call 866-967-4900 or +1 336-379-7135.


*If you're looking for the remote access page:

Please click the button below when instructed by a technical support specialist.  Thank you!

Click Here When Advised By Tech Support To Connect A Remote Support Session


If you are unable to connect, click here for additional download options.

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